Services We Provide

New Lease:

  • Advertise on our website, local MLS, craigslist, using signage and other sources.
  • Pre screen applicants over the phone
  • Set appointments and/or open house times to show property
  • Run credit history, verify employment, and past and present rental history
  • Prepare lease for signature
  • Make arrangement with applicant to come in and review lease and have them sign
  • Schedule move-in and move-out inspections at the property with the tenant
  • Arrange utility transfers to assure correct billing by the utility company, to place the obligation on the correct party
  • Follow up with tenant after move in on any problems they may have

Reporting/Accounting:

  • Provide owner with monthly statement of income and expense activity
  • Issue monthly owner disbursement check or deposit equal to all rent monies collected, less expenses and fees
  • Prepare year-end statement and summary for owner for tax purposes, including copies of all expense invoicing
  • Provide current or prior year financial information upon request
  • Budget owner's funds to meet expenses
  • Keep records as required by the City of Bloomington
  • Provide documentation for mortgage lenders and attorneys on refinancing and sales

Regular Services:

  • Collect rents
  • Actively pursue slow pay/unpaid rents by assessing late fees, emails and phone calls
  • Pay Bills (If owner contracts for this service, additional charges apply)
    • Property taxes
    • Homeowner’s Insurance
    • Mortgage Payment
    • Utility Bills
    • Repair Bills
    • Purchase appliances if needed
  • Make sure owners property is well maintained (includes routine maintenance of heating & cooling per season)
  • Attend to maintenance requests in a timely matter
  • Enforce the lease and rules and regulations

As Needed:

  • Meet with housing inspectors
  • Meet with planning department
  • Communicate with owners if needed or requested

Problem Areas:

  • Seek judgment against defaulted tenants
  • Appear in court if needed
  • Handle police complaints
  • Send Acknowledgment letter to vacate notice
  • Do walk-through with tenant to vacate
  • Over see renovation of unit to get ready for new tenant
  • Arrange for property to be cleaned and, if needed painted, after tenant vacates the property. (A detailed list of costs of clean-ups is available upon request, e.g. clean stove, clean walls, mop floors, etc.)
  • Meet insurance agents or claims agent in case of fire damage or injury
  • Continue follow up on NSF rent checks
  • Continue follow up with delinquent utilities and trash bills when paid by tenant
  • Handle complaints from neighbors
  • Take all phone calls regarding maintenance and tenant issues
  • Contact the maintenance person and have them give me an assessment of the issue
  • Call owner regarding the issue to report the maintenance person had been called, reporting how much it is going to cost to repair (anything above $250) and length of time it will take to fix (if required by owner)

Outside Maintenance:

  • Spring and fall yard clean up (if service is contracted for)
  • Lawn care (If service is contracted for)
  • Seasonal gutter cleaning
  • Snow Removal and plowing (If service is contracted for)
Jeanne Walters Real Estate
Jeanne Walters Real Estate
(812) 331-8951